How does the billing cycle work?

An invoice will be mailed to your client area email address 7 days prior to the due date of the payment. If not payed before, a reminder is sent out again 3 days prior to the due date.

You will receive an Overdue Reminder at 3, 7 and 14 days past the due date. Accounts that reach 14 days over due will be suspended until payment is received.

We recommend using Credit card to pay re-occuring subscriptions to avoid missing a due date.

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All credit card transactions are processed through St.George.

Can I change my billing cycle?

Yes, you can change your billing cycle, and its very easy. Simply email accounts@cyanide.com.au,...